School Show Assistant (Part-Time, Seasonal)
Charlotte, NC • Development Department
We create exceptional theatre experiences, inspiring generations to explore the wonder of their world. If you’re energetic, fast on your feet, quick to comprehend and problem solve, have great communication and organizational skills, and enjoy working with school students and teachers, you could be a good fit for Children’s Theatre of Charlotte and our School Show Team.
WHAT WE DO…
Children’s Theatre of Charlotte (CTC) is proud to be an organization where a dynamic mix of talented, committed, and enthusiastic people gather to do their best work. As we inspire generations to explore the wonder of our world, we desire to see the unique and amazing, expanding tapestry of this world and community reflected in all our programming, behind the scenes, and in our team members, board and volunteers.
CTC has grown to become a national leader in professional Theatre for Young Audiences and is recognized for the breadth and strength of its programs. We are dedicated to creating vibrant and engaging professional theatre experiences on the stage and in the classroom.
WHAT YOU’LL DO…
When busloads of students, teachers and chaperones arrive at our doorstep for a school show, you are the face of Children’s Theatre of Charlotte. You are often the first person to greet our young audiences as they step off the bus and into ImaginOn. As a confident, personable, organized, reliable, proactive, and kind individual, you provide excellent customer service and support to our valued school partners. You work closely with the School Group Sales & Performance Coordinator to communicate key information to schools prior to their scheduled field trips. You are a key member of the School Show Team working in collaboration with Front of House staff, and Library staff to guarantee a seamless, excellent performance experience from arrival through departure. More specifically you will:
Day of Show Duties
- Work alongside the School Group Sales & Performance Coordinator to map out and coordinate the day’s schedule, expected arrival times, number of guests, transportation, seating map, etc.
- Flag and prepare for guests who have special needs and communicate them to House Management to ensure those needs are met.
- Collaborate with the School Show team to direct and coordinate bus drop-off and pick-up.
- Create and cultivate a welcoming environment by providing excellent, proactive customer service.
- Ensure the safety and well-being of all guests from arrival through departure (post-event).
- Contact schools scheduled for the following day’s performances to verify attendance, lunch reservations, and/or special needs.
- Collect and catalog demographic information for attendees for that day.
Administrative Responsibilities
- Contact schools to confirm reservations, give reminders of payments or purchase orders due, and collect payments as needed.
- Other duties as assigned by the School Group Sales & Performance Coordinator.
Schedule, Compensation, Training
- School shows are generally Tuesdays through Fridays from 8:30 AM – 1:00 PM.
- Administrative hours will be on non-school show days or in the afternoon after school shows are complete.
- The pay for this position is $15.00 per hour.
YOU ARE IDEAL FOR THIS ROLE IF …
- You are first and foremost a positive team player and collaborator with a kind spirit. You value the expertise of the team and are excited to share your expertise.
- You are passionate about live theatre for young audiences.
- You have the keen ability to scan the horizon and discern details to ensure that groups have a safe and comfortable experience.
- You have a strong work ethic with excellent verbal communication skills.
- You are able to coordinate multiple tasks simultaneously, solve problems and make decisions.
- You are able to operate calmly under pressure and be adaptable to any situation.
- You are self-motivated and have a commitment to excellent customer service.
- You are able to lift 20-30 lb. (Folding tables, chairs and stanchions, etc.).
- You are able to stand for an extensive period and use stairs.
JOB PERKS AND UNEXPECTED BENEFITS
- Working in collaboration with a team of professionals whose passion is to bring first class live theatre to our young audiences.
- Complimentary tickets (when available) to shows during the season.
- Flexibility to work around your availability and desired schedule.
APPLICATION PROCESS: Click the “Work with Us” link to apply.