Children’s Theatre of Charlotte seeks Residency Program Coordinator

WHAT WE DO…

Children’s Theatre of Charlotte is driven in the belief that there is power behind simple acts of kindness. Throughout our work, staff, patrons, and community, we strive to spread kindness wherever we can and to encourage children to act kindly toward others. We are proud to be an organization where a dynamic mix of talented, committed, and enthusiastic people come together to do their best work. 

THIS JOB IN A NUTSHELL…

Children’s Theatre of Charlotte’s aim is to expand our reach through theatre education residencies. As our first Residency Program Coordinator, you will be responsible for promoting our theatre education residencies to new and existing schools and organizations. You are ideal for this position if you are not only comfortable making cold calls and pitching opportunities, but you are also genuinely gratified by closing a deal and achieving targets. 

If you enjoy customer engagement and stewardship, project management, event facilitation, and you can rock a spreadsheet/checklist/project management tool, this opportunity may be meant for you. This newly created position is a regular, part-time salaried position with the potential to expand to full-time.

IN YEAR ONE:

  • In collaboration with the Managing Director and Director of Education, you will help define the strategy and tactics for increasing the volume of our theatre education residences.
  • You will build a comprehensive list of potential partner schools and community partners, considering demographics, logistics, access, inclusion, and accessibility.
  • You will contact current and prospective sites to secure residencies and meet budget revenue goals.
  • In collaboration with the Education Team, you will help develop and organize professional development workshops for teachers to experience the residency curriculum and demonstrate how to integrate theatre education into the standard course of study.
  • You will work closely with the Education Team to train and staff residencies from our current talent pool, as well as from a pool of new teaching artist applicants.
  • You will work closely with our Camps and Community Programs Manager to learn about and evaluate current residencies and community programs.
  • On an ongoing basis, you will evaluate and adjust programming to ensure it meets our standard of excellence, educational goals, and is standardized and replicable by the end of year one. This includes distributing, collecting, and reporting participant data and surveys throughout the year.

As we approach the end of year one, you will collaborate with senior leaders to evaluate progress to date and set year two goals, budget, strategy and tactics.  Based on your impact and results and alignment with CTC’s strategic plan, the position may move to regular, full-time status.

THIS JOB WILL FEED YOUR PROFESSIONAL SOUL IF…

  • You are a goal-oriented self-starter who is highly motivated to meet and exceed targets.
  • You thrive on outreach and engagement and are confident making cold calls to promote and sell our residency programs.
  • You aren’t afraid of being told “No” and aren’t always willing to take no for an answer.
  • You love a good spreadsheet and its power to provide meaningful, useful data.
  • You enjoy tackling a long to-do checklist and especially love checking things off the list.
  • You enjoy jigsaw puzzles and visualizing how to put all pieces together to create a masterful program schedule.
  • You communicate well with diverse groups of people, from staff members to board members to school administrators and teachers to the families we serve.
  • You are a highly skilled at written and oral communication, willing to use all communication avenues and opportunities to reach and connect with potential customers.
  • You are at your best working with a creative, collaborative team.
  • You are proficient-to-expert in Microsoft Office Applications, Google Workspace and other commonly used applications. 

EDUCATION/EXPERIENCE

  • B. S. or B.A. required or equivalent professional experience.
  • Proven experience in sales and customer service, engagement and stewardship.
  • Some experience using or developing a Customer Relationship Management (CRM) system is a plus.

COMPENSATION, BENEFITS and PERKS

  • $25,000 annually. This is a regular, part-time salaried position.
  • Generous paid time off with a guaranteed 15 days of PTO and holiday pay.
  • Flexibility of a part-time gig with the stability of a regular paycheck. 
  • Flexible, hybrid work environment
  • Education class tuition waiver
  • Complimentary tickets
  • We do our best to be kind to one another

APPLICATION PROCESS

Candidates are asked to submit a resume and cover letter (ideally in PDF format) by clicking the link Work With Us at CTC